VS999 Terms and Conditions

1General Terms

By accessing or using the VS999 (https://vs999.vu) platform, you are automatically considered to have accepted these Terms and Conditions. These Terms constitute a legally binding agreement between VS999 and the user. It is your responsibility to read them carefully before you start using the platform.

VS999 reserves the right to modify these Terms and Conditions at any time. Any changes take effect as soon as they are published on the website. Continued use of the platform after changes are made will be considered acceptance of the updated Terms.

If any part of these Terms and Conditions is unclear, please contact the VS999 customer support team. Our team is available 24/7 to answer any questions you may have.

2Account Registration & Eligibility

To open an account on VS999, the following conditions must be met:

• Applicants must be at least 18 years of age.
• All information provided during registration must be truthful and accurate.
• Each individual may open one account only.
• Opening multiple accounts from the same device, IP address, or payment method is strictly prohibited.
• It is the user's sole responsibility to keep their account password confidential.
• Accounts may not be transferred to or used by any other person.

VS999 may request additional information for identity verification at any time. You may be required to submit a copy of your National ID, passport, or driving licence. Certain features may be restricted until verification is complete.

To change the mobile number or email address used during registration, please contact Customer Support and complete the identity verification process.

3Deposit & Withdrawal Policy

VS999 supports deposits and withdrawals via bKash, Nagad, and Rocket — Bangladesh's most popular mobile banking services. All transactions are processed in Bangladeshi Taka (BDT).

• The minimum deposit amount is BDT 500.
• The minimum withdrawal amount is BDT 500.
• Withdrawal requests are typically processed within 15 minutes to 24 hours.
• Account verification must be completed before withdrawals can be made.
• It is recommended to withdraw using the same payment method used for your deposit.
• VS999 may place unusual or suspicious transactions on hold for review.

VS999 is committed to preventing money laundering. As a result, additional identity verification may be required for large withdrawals. This is a completely standard procedure and is done to protect your funds.

If your withdrawal is delayed for any reason, please contact the VS999 support team. We will resolve the issue as quickly as possible.

4Bonus & Promotion Terms

VS999 regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms, and compliance with those terms is mandatory.

• Welcome Bonus: Bonus on first deposit for new members. A specified wagering requirement must be met before the bonus can be withdrawn.
• Reload Bonus: A special weekly deposit bonus for regular members.
• Cashback Bonus: A percentage of weekly or monthly losses is returned as cashback.
• Free Spins: Free spins on selected slot games. Winnings are withdrawable subject to specific terms and conditions.
• Referral Bonus: Refer friends and both of you enjoy special rewards.

Attempting to withdraw before meeting the bonus wagering requirements will result in the bonus and any associated winnings being voided. If bonus abuse or circumvention is suspected, vs999 reserves the right to suspend or permanently close the account.

5Game Rules & Fair Play

All games on VS999 operate according to international standards. Our game providers use RNG (Random Number Generator) technology to ensure completely fair and unbiased results.

• Each game has its own rules and payout structure. Please read the rules before starting a game.
• If a game is cancelled due to a technical error, all staked funds will be refunded.
• Winnings obtained by exploiting bugs or errors in gaming software may be voided.
• The use of automated bots, software, or any form of automation is strictly prohibited.
• Colluding with other players to manipulate games or influence results is strictly prohibited.

In Live Casino games, the dealer's decision is considered final unless a clear technical error is proven. vs999 management reserves the right to make the final call in any disputed situation.

6Responsible Gaming Policy

VS999 believes gaming should be fun, not stressful. We encourage all members to play responsibly. The following responsible gaming tools are always available on VS999:

• Deposit Limits: You can set a maximum daily, weekly, or monthly deposit limit.
• Session Time Limit: Set a limit on how long you play in a single session. Your account will be automatically locked once the time limit is reached.
• Self-Exclusion: Take a break from the platform for a set period or permanently.
• Reality Check: You will be reminded at regular intervals of how long you have been playing.

If you feel that gaming is having a negative impact on your life, please contact the vs999 Support Team or Responsible Gaming View page.

7Privacy & Personal Data

VS999 takes the privacy of your personal information very seriously. Data collected at registration is used solely for account management, identity verification, and compliance with legal obligations.

• VS999 never sells your personal information to third parties.
• Your information is not shared unless required by a valid request from a legal authority.
• All data is secured through SSL encryption.
• Contact customer support to view or update your personal information.

For more details, visit our Privacy Policy Read the page.

8Account Closure & Suspension

VS999 reserves the right to temporarily or permanently suspend any account, without prior notice, in the following circumstances:

• Registering with false or misleading information.
• Operating multiple accounts.
• Attempting to abuse or manipulate bonuses.
• Attempting to exploit hacking methods or software vulnerabilities.
• Collusion or match-fixing with other players.
• Abusive or threatening behaviour.
• Suspicion of money laundering or illegal activity.

You can close your account at any time by contacting customer support. Please withdraw your balance before requesting closure.

9Limitation of Liability

VS999 is committed to delivering the highest quality of service. However, VS999 is not liable in the following cases:

• Losses caused by internet disconnection.
• Delays caused by third-party payment providers.
• Account hacking or password loss resulting from the user's own negligence.
• Service unavailability during scheduled technical maintenance.
• Service disruption due to natural disasters or unforeseen circumstances.

VS999 always strives to resolve any technical issues promptly. If you experience a problem, our support team is ready to assist you.

10Terms Updates & Contact

VS999 reserves the right to update these Terms and Conditions at any time. Members will be notified of significant changes via email or an on-platform notification. The latest version of the Terms will always be available on this page.

For any questions about the terms and conditions, please contact our Support Team:

These Terms and Conditions were last updated in January 2026. VS999 hopes you enjoy the platform as a responsible and informed player.